Last updated: 13 July 2026
Information We Collect
We collect information that you provide directly to us, including:
- Personal information (name, email, phone number)
- Delivery addresses
- Payment information
- Order history
- Device and usage information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send you promotional materials (with your consent)
- Improve our services
- Prevent fraud and enhance security
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business
- Delivery partners to fulfill your orders
- Payment processors to handle transactions
- Law enforcement when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@bidhaabora.com
Phone: +254 717 175 785 / +254 796 087 844